Policies, hotspring tub rules, and

how to come prepared

Check-in is 3PM and checkout is 11AM (motel/cabins)

Check-in is 2PM and checkout is 12PM (campground)

-Late checkouts will result in an extra nights charge. Early check-in may be possible depending on room/site availability.

-If you arrive outside of office hours, an envelope will be posted at the front of the office with your name on it. Inside you'll find your receipt and a map guiding you to your room. We do not maintain a 24-hour front desk but a camp host is available on-site in case of questions or emergencies.

COVID-19 Precautions:

-A mask must be worn at all times in shared indoor spaces such as the office, hallways, and bathhouse.

-To remain open, we are required by Inyo County and the State of California to leave 1 hour in between soakers in the hot spring tubs. (Our pools are a flow-through design and therefore takes 1 hour for the water to be completely replaced.) Sign-up sheets are located on the door of each tub room and are first-come, first-serve for all guests. As always, showers are required before entering the tubs. Pools will remain open 21 hours a day, closed between 12PM and 3PM for cleaning. We will also be periodically sanitizing high-touch areas throughout the day.

-Please follow current CDC guidelines concerning face coverings, social distancing, and frequent hand washing.

-Please call to cancel your reservation as soon as possible if you or anyone else planning to visit are experiencing any symptoms of COVID-19, or you've come in contact with someone who has recently tested positive. These measure help keep our guests, staff, and community healthy so we can stay open and continue to enjoy all the things we love about Tecopa Hot Springs Resort.

Come Prepared:

Tecopa is located in a remote part of the desert and requires special precautions.

-There is no cell phone service in our immediate area. Make sure you know where you're going before you lose connection.

-Bring enough water for drinking and cooking. Although our tap water is potable, it's very high in minerals. At least 1 gallon per person, per day is recommended.

-Our desert is known for weather extremes. Check the forecast before visiting and be advised that you may experience extremely high heat or freezing temperatures, monsoon rains, high winds and possible power outages. But also be prepared for brilliant sunsets, breathtaking night skies, and an awe-inspiring landscape.

-There is no WiFi available at the resort. There is a limited connection available across the street at the community center. There are no TV's or telephones inside any of the rooms.

-Tecopa doesn't have a store, gas station, or an ATM. There are a couple of restaurants, breweries, and a bakery open seasonally. Please call ahead for current days and hours of operation.

-The nearest town with full services is in Pahrump, NV, 35 miles east, where you will find grocery stores, banks, gas stations, and a hospital. There is a small convenience store and gas station located in Shoshone, 8 miles north.

Policies:

-All reservations require 72-hours notice for cancellations.

-A charge will be billed for 1 night stay for late cancellations. If we are able to re-book your room, you will only be charged a $25 change fee.

-We do not offer refunds for the following reasons:

     -Leaving early

     -No shows

     -Weather

     -Power outages

     -Road closures

     -Hot spring tub availability

     -Personal reasons

-A $300 restoration fee will be charged for any of the following:

     -ANY smoking inside the rooms, hallway, bath house, or hot spring tub rooms.

     -ANY pets inside rooms 8-19, hallway, bath house, or hot spring tub rooms. Pets are welcome            in cabins 4-7 with a $10 fee, per night.

     -ANY cooking in rooms 9-19 or cabins 4-5. Cooking is allowed in room 8 and in

     cabins 6-7.

-We reserve the right to charge full replacement costs for any lost, stolen, or damaged hotel property.

-Housekeeping will not automatically clean your room for multi-night stays. Please contact the office if you need fresh linens or extra toiletries.

-Campground Rules

-Do not dump any of the following through our septic system:

RV black tank treatment chemicals, only natural enzyme based products allowed

Wipes, including “flushable” types

Feminine products

-Quiet hours are from 10pm to 8am

-Pool Rules

     -Showering with soap before soaking is mandatory

     -Swim suites are optional but not recommended

     -Use sign-in, sign-out sheets and limit soaking time to 30 minutes

     -No shampoo, soap, face masks or clays, shaving, long hair or nose blowing inside of pools

     -No young children or horseplay in bath house or tubs

     -Do not use tubs under the influence of drugs or alcohol

By accepting a reservation, you are agreeing to the above policies and are held personally liable for any and all damages caused by yourself, your group, or pets. You also accept responsibility for any and all charges and fees billed against your account, determined by management.

This is a family owned and operated business, as well as our home. We reserve the right to refuse service to anyone, at any time, for any reason.